Cult Beauty Haul + First Experience

Hi! Everyone.
There are mixtures of positive and negative reviews available on the internet about Cult Beauty. So I thought I should share my first shopping experience with you guys.

Cult Beauty is an UK based beauty website that offers free shipping and return worldwide.

 Packaging

 Packaging was good my products arrived in perfect condition and I love them. Order was packed in a tight bubble wrap, rolled in one thicker paper and came in cardboard box. The box was wrapped in plastic.

Shipping Fee & Free Returns 

 Shipping is free worldwide on all orders over £40 and £6.95 on orders under £50 (for India). They have Standard Tracked Delivery(free) and Priority Tracked Delivery(paid).
Yes, Cult Beauty does offer free returns and exchanges for items purchased on their website. You can find all shipping and return info here.

With my order, I did receive free shipping and tracking info.

Shipping Time

As I spent more than £50 I got free shipping. My package was sent via Trakpack Mail and then delivered to my house via IndianPost. Their estimated shipping time for standard delivery to the India was 5-10 business days. I placed my order on the 31th July, it was shipped on 1st August , and I received it on the 22nd August including holidays So ultimately it took 13 business days to reach me after it was shipped (excluding holiday).

Customs

I was hit with customs fees and I had to pay £25. I've literally never had to pay customs on anything ever before. But I also paid duty of £40 on my recent Beautybay purchase which I received on 8th August.
I believe that due to GST some changes have been made in rates of customs duty lately in India.

Customer Service

When my tracking link was not updated, I emailed their customer service team and I got a response to my email within 3 days. They had also fixed that tracking link. They were very helpful every time.
They do have an international phone number available.

I got these samples with my purchase.

Samples & Freebies

They give you an option of picking two samples on all orders over £50 and  I received two samples with my purchase that I chose. They also have tons of different free gifts with purchase. Most of them are brand restrictive

Haul Time!
  I’m such a huge beauty and cosmetic enthusiast, I do like to give most things a go.

So from Cultbeauty I bought Becca Limited Edition Champagne Pop Highlighter (So excited!)

 Sigma E40 Tapered Blending brush and E65 Small Angle brush

Jouer Long Wear Lip Cream (Liquid Lipstick) in Cabernet

Free Samples BeautyBlender Solid brush cleaner and Zelens Rejuvenating Overnight Treatment

 

I found Becca Limited Edition rose gold packaging of Champagne Pop is cuter than the original one so I bought this one. It seems like a mini UFO.♡

 Champagne Pop is a permanent shade.

I will review each of these soon so stay tuned.

I am  happy with my experience and I will definitely order from them in the future!

Thanks for reading!

Surbhi♥

This is not a sponsored post.